This is not your friendly neighborhood plumber, where they would charge you based on how severe your problem is, and maybe take a little bit off it you help them do the job. $150 minimum charge no matter how small the problem. Buyer beware. I would only contact them with an extreme problem. I wish I had read the reviews on Yelp.
We have been using their service for 7 years. They have fixed major basement flooding, hot water systems, installed all our new kitchen plumbing as well as fixed our outdoor area. They are truly remarkable. Joe goes above and beyond to fond a solution where others would simply say no or charge a huge fee for the hassle. Creative, ON-time, always here when you need them and perfectly priced. Simply the best. I recommend them with my highest approval and gratitude.
This was back in November 2015 so apologize for the delay. We were extremely pleased! Joe was very particular treating our home as his own as well as being very personable (his online photos of the pizzas he is proud of making was fun!). We were on a time crunch with our Son visiting from Florida we needed to pick up at the airport same day as installation but he and his helper for the day were so understanding, efficient and meticulous! Also we were impressed that he was in tune to new code compliance for Condos since our heater is in a closet in the Unit and highly recommended the one with an alarm to prevent any damage to leaks in Unit below us.I would highly recommend your company to anyone in need of emergency service for a water heater!
Joe and the Silco team are easily the best in North Boston, Andover area.
I am completely satisfied with the plumbing service provided by Silco, Stoneham, MA. They answer their phones (even on Saturday) to listen to the details of your problem, advise and promptly schedule a service call. Joe P. arrived on time, explained my options and gave me an estimate. The second day he had the help of Rob G. so that the work would be completed as quickly as possible to minimize my inconvenience. They were experienced, concerned, prompt, polite and kept me informed -- they also cleaned up. I would definitely call Silco for any plumbing needs.
I have used Silco off and on for more than five years, fortunately I haven't had to call them too often. When I do call, I invariably receive polite service. The repair person shows up on time, and the job gets done quickly and efficiently. Every person I have used there is friendly, takes whatever time is needed to answer my questions, and seems very invested in representing the company well. What's not to like? Oh yes, and the quotes are always accurate to what they charge me.
Silco Plumbing Heating is a US Plumber based in Stoneham, Massachusetts. Silco Plumbing Heating is located at 41 Elm St, Stoneham, MA 02180, USA.
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